catalina complications.

11 11 2009

DSCN2203so i was so excited about my shaws trip this weekend (not quite as excited as the coupon goddess, but still very excited)! i had it all mapped out perfectly… i had a goddamn spreadsheet! everything hinged upon the $15 off $30 (via catalina) deal on the back of the flyer. i would buy $30 worth of participating products, use about $10 in coupons, and get $15 back with which to buy all the stuff i wanted that wasn’t on sale. very simple… or so i thought!

i know it’s risky, but i always go to the supermarket late at night and use the self check-out. it’s my pathological fear of holding up the line with my multiple transactions and fistfuls of coupons. so there i was at 8 pm on sunday, spreadsheet in hand. i chose my items EXTREMELY CAREFULLY making sure that each item came from a shelf with the appropriate tag indicating the catalina deal. i try to be good- i swear!

but the register meant disaster. i scanned everything in- $32 worth of participating products… $10 worth of coupons, and no catalina. the printer made a noise like it was trying to spit something out, but it never spat. usually when a deal doesn’t work out, i step away and let it go… but this was $15! i approached the store manager and tried to explain the situation:

me: i bought $30 worth of participating products, and was supposed to receive a $15 catalina- but it didn’t print out. can you help?

manager: (looking at my receipt showing $22 after coupons) um, you didn’t spend $30.

me: i’m pretty sure the deal is price before coupons.

manager: um, give me your receipt.

DSCN2206the manager then goes back to her managerial podium and proceeds to check all of my items one by one, occasionally yelling out that something doesn’t count toward the deal- only to have me walk over and point out that it does. eventually, she concedes that i have met the terms of the deal- but has no way of printing out my catalina. she gives me $15 cash. crap! the value of the catalina over the $$ is that it forces me to spend it on groceries. instead, i pocketed the cash, paid for the rest of my groceries with my debit card, and then later spent the cash on crap that i wouldn’t have otherwise bought if i hadn’t been carrying cash. fuck.

to make things even crappier, on my 2nd transaction, my pizza catalina beeped *need manager approval*, and a different shaw’s manager informed me that i could not double up catalinas with manufacturers coupons. double fuck. when did that happen? can someone verify to me whether or not that’s true? the self check-out certainly seemed to think it was. can i get a boo-urns?



5 responses

11 11 2009

Of course you can use CATs with manufacturer coupons. When will they train these idiots? We’ve been doing the deal all week long, to the tune of about $1600 in groceries and have used coupons and CATs for all of it.
I swear that most of these people are morons and just make stuff up.

11 11 2009

thank you! i was so confused- the self check-out wouldn’t let me use 2 coupons for the same thing (one catalina one manufacturer)! after this week though, i think that me and self check-out might be through for a while 🙂 i should try to get a copy of the shaw’s coupon policy to tote around with me 🙂

11 11 2009

Hey there;

Just wanted to pass along Bargain Becky’s link up
This is as close to an official coupon policy as I’ve ever seen. She’s still working on it.
I hope it helps.

11 11 2009

it does help! very much actually. next time i go in there, i will definitely be prepared!

18 11 2009

hey-saw there were some coupons for California pizza on All you.comsite

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